Delivery Associate
👋 About Lizy
LIZY is revolutionizing the €70 billion European car leasing industry—one of the last giants yet to be disrupted. Traditional leasing is slow, confusing, and overpriced. We’re changing that.
At LIZY, we believe leasing a car should be as seamless as buying a toaster on Amazon—with the premium touch of a Four Seasons experience. Since launching in 2019, we've been on an unstoppable growth journey, driven by bold ambition and relentless innovation. Our vision? To become the #1 digital car leasing platform in Europe.
Customers love us: over 250 glowing reviews and an average rating of 4.7 stars say it all.
Headquartered in Brussels, we’ve already expanded into Paris and Amsterdam—and we’re just getting started. Backed by over €40 million in funding and powered by a dream team of top talent from Google, McKinsey, Bain, Deloitte, Cowboy, Teamleader, and more, we’re building the future of car leasing.
LIZY values
🥳 Fun (Have it): Enjoy the ride - life is short.
🎁 Feedback (Give it): Feedback is the breakfast of champions. Always assume positive intent.
🏋 Personal Growth (Master it): Never stop learning and improving.
🔥 Wow (Deliver it): Actually make our customers say "WOW".
🏋️♂️ Drive (Show it): Show commitment and bring everything you have. Do what you say and say what you do
The Position
LIZY is looking for a Delivery Associate to join our dynamic team. Once a lease contract is signed, you need to make sure it gets through various logistics and operational processes, scheduled for delivery and eventually delivered by our partners, all as fast as possible!
- You'll be the one connecting our compounds (where the cars are stored), our delivery partners, and our customers, all to ensure our cars get delivered to our customers on time and in good fashion.
- You’ll be in contact with clients via mail and phone to assist them and answer their questions regarding their delivery appointment, their contract, or other questions.
- You’ll be coordinating external partners to ensure a smooth preparation of each new and existing leasing contract.
- You’ll help clients take their first steps with their LIZY-car and will follow-up on some post-delivery issues.
🙍🙋♂️About you
- Experience: You have 0-2 years of experience in a customer care or logistic coordinator role, or you have the ambition to go there!
- Entrepreneurial: You love the idea of being part of a Start-Up solving complex problems in a fast-growing environment.
- Team: You thrive in being part of a small team working from an amazing office in the famous Flagey-building!
- Work ethic: You have a true problem solving-mentality and are ready to go the extra mile to help our customers.
- Passion for cars is a plus!
- Fluent in French, Dutch and English.
🤩 Perks and Benefits
At LIZY, we know that building a winning business starts with building an incredible team. That’s why we go the extra mile to make sure our people are supported, empowered, and inspired—every single day.
Here’s what you can expect when you join us:
🚗 Competitive & Optimized Package: We offer an attractive compensation package that includes a well-structured fixed salary and a lot of other benefits
🚗 Flexible Mobility Budget: Need a car? Great. Prefer other mobility options? We’ve got you covered. You choose what fits your lifestyle best.
🏢 Cool Offices in the Heart of Brussels: Expect a vibrant atmosphere, awesome colleagues, specialty coffee, premium tea, and lunch paid by the company every Wednesday.
☀️ Flexible Work, Your Way: You can work remotely up to 2 days a week.
💻 Top-Tier Tools: We equip you with the best: MacBook, external monitor, iPhone, and anything else you need to do your best work.
📈 Stock Options: When LIZY wins, so do you. We believe in sharing success.
🎉 A Culture That Actually Cares: Expect positivity, transparency, and support—because we believe great things happen when people feel good at work. We care about each other and we show it—through weekly team lunches, monthly All Hands meetings with cake and drinks, and fun team-building events throughout the year.
LIZY is more than just a workplace—it’s a place where people grow, thrive, and enjoy the ride. Ready to join us?
- Department
- Customer Success
- Role
- Customer Success Associate
- Locations
- Brussels
- Remote status
- Hybrid
About LIZY
Our focus is to enable SMEs and independents to concentrate on what really matters. We put all our efforts to ensure that ordering a car through LIZY is as easy as ordering a toaster on Amazon!